As a store owner, making sure a smooth shopping experience is surely one of the main priority. During one of my regular maintenance visit to our client’s web store. We founded one of the Fedex shipping calculation module is no longer working, hence none of the purchase were able to complete. We can see some profit lost in the scenario.
A good illustration speaks loud then thousands of words. The following graphics from lab42 had presented some results from a thousand social media users on how they felt about liking brands on Facebook.