Checkout problems – needed attention!

As a store owner, making sure a smooth shopping experience is surely one of the main priority. During one of my regular maintenance visit to our client’s web store. We founded one of the Fedex shipping calculation module is no longer working, hence none of the purchase were able to complete. We can see some profit lost in the scenario.

One of our previous client had implemented an “error report” button at the checkout pages for a quick error report. There are no needs for the shopper to associate with any input. Everything is done within a javascript to dispatch a quick email to the webmaster for a responsive fix.